03 Oct No VoIP for Your Business? Why Not?
Innovations in technology come quickly in today’s market. This always-shifting landscape can be daunting at times, and navigating through the rapidly changing innovations is challenging. It can be difficult to wade through all the choices. Unfortunately, this could mean you’re missing out on a few technology gems that could really work wonders for your company.
Take, for example, VoIP
Can VoIP Really Help?
Voice over Internet Protocol is technology that lets users make phone calls using their broadband internet connection rather than a conventional or analog phone system. But there is much more to it than simply making phone calls.
VoIP systems offer a variety of helpful unified communications features, such as voicemail transcription, web conferencing and video conferencing from mobile devices. While price concerns are always a valid point in business decisions, taking a look at potential productivity gains is also a necessary component of any decision justifying an upgrade to VoIP.
Benefits of VoIP
What are some of the advantages of a VoIP system? We’ve put together a list of some of the cost-saving benefits it can provide, and ways it can improve your company’s efficiency and productivity.
• Cost-effective. No business is too small or too large to benefit from cost-effective measures. With VoIP-based phone systems, installation and maintenance costs are minimal and you may eliminate local, long distance and international charges based on a per-minute billing structure. You pay your internet service provider for your broadband internet access, which is the backbone of VoIP. Depending on the VoIP system you choose, there may be a monthly fee for use of the software, so be sure to check the fine print when selecting your system.
• Conferencing and meetings. VoIP technology is fully compatible with most web-based meeting and conferencing applications. This means even a small business can host international meetings and conferences with ease. For most VoIP systems, the only hardware needed to host a VoIP web conference is a computer with a microphone, speakers and a webcam.
• Customer accessibility. A VoIP-hosted phone system allows you to link employee home phone numbers with office numbers and mobile phones. This way, when a customer is trying to reach a specific person, all the numbers ring simultaneously until someone answers one. If your business depends on customers being able to reach your employees when needed, this feature is ideal.
• Customization. With most VoIP systems, individual employees can customize their voicemail. You can add greetings and music choices, and even translate voicemails into text messages sent to mobile devices.
• Reports on calls and data. A business determines how and where to direct its resources and energy by tracking data. If your business is using a managed, cloud-based VoIP service, you’ll be able to track bandwidth utilization to determine data usage over a specific time. You can get detailed inbound and outbound call reports to review your company’s call history.
• Portable service. With VoIP, you get the convenience and features of your VoIP service all over the globe. You can use any broadband connection to log in to your VoIP phone and get a dial tone.
VoIP Is the Way to Go
If your business is facing the choice of upgrading or replacing your outdated phone system, you’ll want to consider what’s best for your company. The accepted standard for business phone service is VoIP. Using VoIP can help your business become more efficient, increase productivity, improve customer satisfaction and deliver cost savings.
Check out the features offered by VoIP for advantages it can provide to your business organization.